Clear, Trusted Guidance for People Navigating Solar
Get Solar Help, Inc. is a nonprofit that provides clear guidance and trusted contractor connections for people exploring, installing, or already using solar and battery systems. We welcome homeowners, small businesses, and community organizations seeking clarity, with focused support for low-income families, seniors, and veterans.
WHY WE EXIST
Solar energy is transforming homes, businesses, and communities across America.
More families, businesses, and community organizations than ever rely on clean, dependable power to reduce costs, improve resilience, and support a more sustainable future.
But as the solar industry continues to grow, many people who are just beginning to explore solar, as well as those who already rely on it, still encounter moments when they need extra support.
Sometimes their installer is no longer available.
Sometimes an issue is unexpected or confusing
Sometimes they do not know who to call or who to trust.
Sometimes they are just starting to explore solar and need clear, unbiased guidance.
That is where Get Solar Help, Inc. comes in.
We are a nonprofit that provides clear guidance, trusted support, and community connections for anyone seeking help with a solar or battery system. And when a household is low income, a senior, or a veteran, we may also provide direct assistance during urgent energy interruptions.
When families are supported, contractors can focus on what they do best and communities stay safer and stronger.
“Together, we are building a nonprofit safety net that strengthens the clean energy ecosystem by guiding those exploring or using solar, protecting vulnerable families, and supporting qualified solar professionals.”
We Provide Clear Guidance and Safe Next Steps
Get Solar Help provides clear, trusted guidance so people can understand what is happening with their solar or battery system and what safe next steps look like.
We help people make informed decisions while supporting the work and reputation of responsible, qualified solar professionals.
Our team offers direct assistance when questions arise, when something seems off, or when an unbiased explanation is needed to understand what a system is communicating.
Provide reassurance during unexpected alerts
We help people interpret system notifications so they can respond calmly, avoid unsafe decisions, and understand when action is truly needed.
Support people facing unfinished or confusing work
We guide people through wiring questions, equipment concerns, or unclear installation details so they can move forward with confidence.
Bring clarity to contracts, billing, and expectations
We help people understand cost changes, utility policies, warranty language, and what realistic system performance looks like.
Support That Protects Households and Strengthens Local Stability
Many households face real challenges when solar production drops, utility bills rise unexpectedly, or a system is not working as it should. For households on fixed or limited incomes, these moments can create strain quickly.
Together, we help households stay safe, informed, and supported when energy costs or solar issues create unexpected pressure.
50%
In some areas, households can see utility costs increase by 50 percent or more when solar systems are not producing as expected, forcing difficult budgeting decisions.
$1000
In certain regions, summer electric bills can approach or exceed $1000 when cooling systems must run for extended hours to keep homes safe and comfortable.
1 in 4
As many as one in four households on fixed budgets report financial pressure when unexpected energy costs appear, especially during periods of extreme weather.
Helping Households Find Clarity When Solar Problems Create Stress
When something goes wrong with a solar or battery system, households can feel unsure where to turn. Parents work to keep children safe, seniors rely on steady energy to remain in their homes, and veterans depend on clear information to make informed decisions. When systems become confusing or do not perform as expected, stress can build quickly.
Your involvement helps households stay secure and supported when uncertainty appears. Seniors remain safe at home, parents can better protect their children, and veterans receive guidance when they need it most. Qualified solar professionals benefit as well, because informed households are easier to assist and less likely to experience stressful setbacks.
Support That Brings Peace of Mind When Energy Questions Arise
Energy challenges can interrupt daily routines in unexpected ways. Bills may rise without clear explanation, systems may produce less than expected, or equipment may stop communicating properly. In these moments, households often need clear, trustworthy guidance to understand what is happening and what to do next.
Your support helps households regain stability as they explore solutions with our guidance and, when appropriate, the help of qualified solar professionals. Together, we help parents, seniors, and veterans stay safe, informed, and confident when uncertainty arises.
How Clear Guidance Helps Families Navigate High-Stakes Solar Decisions
When homeowners face unexpected system issues or confusing billing changes, the financial stakes are often significant. The stories below reflect real situations where families needed help navigating complex solar decisions involving thousands of dollars rather than quick or simple fixes.
NOTE: Examples shown illustrate decision-making scenarios and do not represent guaranteed outcomes or cost reductions.
Maria’s $2,684 True-Up Surprise
Maria’s solar system underproduced, leaving her with a $2,684 year-end true-up bill she did not expect. She did not understand why it happened or how true-up billing worked. Our guidance helped her navigate the situation, understand the cause, and evaluate her options before deciding how to move forward.
David’s $11,842 Battery Upgrade
David is a disabled veteran who believed solar alone would reduce his bills. Without a battery, his costs increased, leaving him facing an $11,842 upgrade decision he did not fully understand. We helped him navigate the decision by explaining realistic expectations, outlining options, and connecting him with reputable professionals so he could decide how to move forward.
Angela’s $27,943 Repair Decision
Angela owns a small bakery. When her solar system failed, she was quoted up to $27,943 in repair and replacement costs. The scale of the decision put her business at risk. With clear guidance, she was able to navigate the situation, understand safer alternatives, and make an informed decision about how to proceed.
Your Support Helps Provide Clear Solar Guidance
Your support helps households access clear information and confident next steps while also supporting qualified solar professionals serving their communities.
© Get Solar Help, Inc. All rights reserved.
Get Solar Help, Inc. is a nonprofit public charity recognized under Section 501(c)(3) of the Internal Revenue Code. EIN: 41-2742295.
Your support makes clear guidance and steady assistance available to households who would otherwise face these challenges alone.
Get Solar Help, Inc. provides clear, educational guidance for households facing system questions, interruptions, unexpected energy costs, or uncertainty about where to turn for help. All contributions are tax deductible as allowed by law and support the availability of these educational services.
